Define the essentials
List the work that must continue and the applications it depends on. A guest Wi-Fi network may need different priorities from a payment terminal.
When internet stops,
what needs to keep going?
Start your backup plan with payments, phones and the applications your team relies on.
Request a site reviewLook beyond a second line.
Check the dependencies
Review power, router configuration, local networking and the backup connection. Identify anything both connections depend on.
Test the changeover
Arrange a controlled test with the responsible technical team. Check actual transactions and calls, then document recovery and return to normal.
Make the plan
easy to use.
Know who notices an outage, who owns the response and what to do if automatic failover does not work as expected.
Let’s start with your site.
Tell us where you work and what needs to stay connected.